Privacy Policy

1. Introduction

Fangrandia Limited ("Fangrandia", "we", "us", or "our") is committed to protecting the privacy of visitors to this website and users of our services. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and the rights available to you under the laws of Hong Kong, including the Personal Data (Privacy) Ordinance (Cap. 486) ("PDPO"). By using this website, you agree to the practices described in this policy.

2. Personal Data We Collect

We collect personal data directly from you when you voluntarily submit it through our Contact Us form:

We do not collect financial information, government ID numbers, or other sensitive categories of data through this form.

3. How We Use Your Personal Data

We use the personal data you provide solely to:

• Respond to your enquiry or request
• Communicate with you about our business areas (Server Infrastructure, IaaS Support, Web Development, Web Media)
• Maintain records of correspondence for legitimate business purposes

We do not use your contact form data for marketing communications unless you separately opt in, and we do not sell or rent your personal data to third parties.

4. Cookies and Analytics

To understand how visitors use this website and to improve its performance, we use the following analytics services:

Google Analytics sets cookies to distinguish visitors and remember sessions across visits. Google may process this data on servers located outside Hong Kong. You may opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on or by adjusting your browser's cookie settings.

Cloudflare Web Analytics is a privacy-first analytics service that measures traffic and page performance without using cookies, local storage, or any technique that fingerprints individual visitors. No personally identifiable information is collected through Cloudflare Analytics.

Neither service is used to identify you personally — analytics data is used in aggregate to understand overall site traffic and performance trends.

5. Data Retention

We retain personal data submitted through the contact form only for as long as necessary to respond to your enquiry, and for a reasonable period afterward for record-keeping purposes, after which it is securely deleted. Analytics data collected by Google Analytics is retained according to Google's own data retention settings, which you can review in Google's Privacy Policy.

6. Data Security

We take reasonable technical and organizational measures to protect personal data submitted to us from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Disclosure of Personal Data

We do not disclose your personal data to third parties except:

• To Google LLC and Cloudflare, Inc. as data processors solely for the analytics purposes described above
• Where required by law, regulation, or legal process
• With your explicit consent

8. Your Rights Under the PDPO

Under the Personal Data (Privacy) Ordinance, you have the right to:

• Ascertain whether we hold personal data about you
• Request access to the personal data we hold about you
• Request correction of any inaccurate personal data
• Be informed of the reasons if we decline a data access or correction request

To exercise these rights, please contact us using the details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. The "Effective Date" at the top of this page indicates when it was last revised. We encourage you to review this page periodically.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Fangrandia Limited
7/F K11 ATELIER Victoria Dockside, 18 Salisbury Road, Tsim Sha Tsui, Kowloon, Hong Kong
Or use our Contact Us page.